Our services are aimed at seniors, people with disabilities, temporary travellers, hotels, serviced residences, nursing homes and tourism professionals.
Frequently Asked Questions
Find answers to the most frequently asked questions about our mobility scooters available on the French Riviera.
AZUR PMR mainly operates in Nice, Cannes, Monaco, Menton, Villefranche-sur-Mer, Saint-Jean-Cap-Ferrat, Antibes and across the French Riviera depending on requests.
Yes, we can arrange delivery directly to a hotel, holiday residence, private home or another agreed location depending on the service area.
Yes, we can deliver to an Airbnb, holiday apartment or villa, subject to clear access and a confirmed reception time slot.
Yes, AZUR PMR can operate in Monaco and nearby areas depending on equipment availability and the delivery schedule.
Yes, short-term rental by the day is possible, subject to model availability at the time of booking.
Yes, we offer daily, weekend, weekly and monthly packages to meet short-term or extended needs.
Yes, long-term solutions can be considered for private customers, healthcare facilities, hotels and residences.
Yes, AZUR PMR can also offer certain mobility scooter models for sale depending on stock and the customer's needs.
Rental is suitable for a temporary need, while purchase is more appropriate for regular or permanent use.
A booking can be arranged after discussing the need, delivery location, desired dates and equipment availability.
It is advisable to book as early as possible, especially in peak season, in order to guarantee the availability of the desired model.
Yes, we try to respond to urgent requests depending on available stock and current logistical possibilities.
Depending on the case, an ID document, the renter's contact details, the delivery address and payment information may be requested.
Depending on the case, an ID document, the renter's contact details, the delivery address and payment information may be requested.
A security deposit may be required depending on the type of equipment, the rental period and the conditions agreed at the time of booking.
Accepted payment methods depend on the booking method, but secure payment is required before or at the time the equipment is made available.
Yes, remote payment can be arranged depending on the solutions available at the time of the order.
Depending on the amount and the nature of the order, a suitable solution can sometimes be considered on a case-by-case basis.
Yes, the scooter is normally supplied ready to use with a charged battery, unless otherwise stated before delivery.
Range depends on the model, the weight carried, the terrain, the speed and the battery condition, but it is explained before the equipment is made available.
Speed depends on the model used and remains suitable for safe local travel.
Yes, some models are suitable for indoor use, particularly in hotels, residences, wide corridors and accessible spaces.
Yes, several models are designed for outdoor use on pavements, promenades and suitable surfaces.
Some models can handle moderate slopes, but this depends on the model, the weight carried and ground conditions.
Yes, operation is generally simple and usage instructions can be provided at delivery.
No, a mobility scooter for a person with reduced mobility does not require a driving licence when used appropriately.
The scooter must be used in compliance with local rules, accessible areas and applicable safety instructions.
The scooter must be used in compliance with local rules, accessible areas and applicable safety instructions.
It depends on the dimensions of the scooter and the lift. We can guide the customer towards a more compact model if necessary.
Some models can be dismantled or transported more easily than others. The choice of model depends on the customer's mobility needs.
Maximum load depends on the model. This information is provided before confirmation so that suitable equipment can be proposed.
Small luggage or personal belongings can sometimes be carried depending on the scooter's equipment and safety conditions.
Yes, the models are selected to provide a stable and comfortable seat, although comfort also depends on body shape and usage.
Yes, they are often very well suited to elderly people who need to preserve their independence when travelling.
Yes, this is a practical solution for visitors who want to enjoy the French Riviera despite temporary or long-term reduced mobility.
They can help reduce walking, but it is the customer's responsibility to check with a healthcare professional whether this means of transport is suitable for their situation.
Yes, we help the customer choose the most suitable model based on length of use, location, body size and access constraints.
Yes, a booking can be made for a relative, provided the correct information is supplied for delivery and use.
Yes, senior residences are among the possible delivery locations depending on the arrangements made with the residence or the resident.
Yes, partnerships or equipment availability can be considered with nursing homes depending on their operational needs.
Yes, AZUR PMR can provide rental or equipment availability solutions for high-end hotels and tourist establishments.
Yes, we can work with private concierge services, rental agencies and guest services.
Yes, a solution can be considered for cruise passengers depending on the port, stopover times and access conditions.
Yes, depending on logistical constraints, handover can be arranged near a port or a reception point defined in advance.
Yes, equipment must be checked, cleaned and prepared before it is made available in order to ensure reliable use.
Yes, the equipment is prepared between rentals in line with cleanliness and recommissioning standards.
The scooter should be recharged as soon as possible with the charger provided, following the charging instructions given at delivery.
Yes, the charger required for using the scooter is generally supplied with the rented equipment.
Charging time varies depending on the model and battery condition. Usage instructions are provided when the equipment is handed over.
Yes, in general a standard power socket is sufficient, provided the usage and safety instructions are followed.
Use in wet weather must remain cautious. It is recommended to avoid adverse conditions and slippery areas.
That depends on the model and the unevenness of the surface. Careful driving remains essential on difficult terrain.
As a general rule, a standard mobility scooter is not designed to travel on sand.
It can get over certain small obstacles or dropped kerbs, but it must not be used harshly on high edges.
That depends on the available width, the surface and the slope. We can recommend a more compact model when the environment is restricted.
Yes, if the establishment is accessible and has enough space to move around or park the scooter safely.
Yes, provided the shops are accessible and there is enough room to manoeuvre.
It is recommended to park the scooter in a secure place, sheltered if possible, and to follow the instructions given at the time of rental.
Insurance terms depend on the rental or sales framework. The applicable conditions are specified before confirmation.
The security deposit may cover all or part of the risks linked to non-return, damage or improper use under the planned conditions.
The security deposit may cover all or part of the risks linked to non-return, damage or improper use under the planned conditions.
The renter must report the damage immediately. An assessment is then carried out according to the conditions accepted at the time of rental.
You must inform AZUR PMR immediately and complete the necessary procedures with the relevant authorities if the situation requires it.
No. Mobility scooters do not require a driving licence. They are easy to use, safe, and designed to be handled quickly, even for first-time users.
Yes. Our mobility scooters are very easy to drive. Before each rental, we explain how everything works in just a few minutes so you can set off confidently and safely.
The range generally covers a full day of use, around 20 to 35 km depending on the model, the user’s weight, the route, and the usage conditions.
Mobility scooters can be used on pavements, in pedestrian areas, on promenades, and on suitable paths. They are especially convenient for seaside routes, city centres, resorts, and tourist areas across the French Riviera.
Yes. We can deliver your mobility scooter directly to your hotel, residence, home, or holiday accommodation. This allows you to enjoy your rental straight away without any logistical hassle.
No. We simply require an identity document for the rental period or a card imprint, depending on the booking. Our goal is to offer a simple, quick, and reassuring rental process.
Depending on the model, our mobility scooters generally support between 130 kg and 160 kg. If you have a specific requirement, we can guide you to the most suitable model.
Our scooters are maintained regularly to ensure reliability. In the event of an issue, our team responds quickly to assist you and, if necessary, replace the scooter to minimise disruption during your stay.
Yes. We offer several rental packages depending on the length of your stay: €65 for one day, €160 for 3 days, €249 for one week, and €410 for one month. These options are suitable for both short-term needs and longer stays.
You can book directly on our website, by email at contact@azurpmr.com, by phone, or through your hotel or concierge service. We make the booking process simple, fast, and adapted to your needs.
Yes, absolutely. Our mobility scooters are ideal for holidays, sightseeing, seaside walks, shopping, or getting around comfortably during a stay on the French Riviera.
The choice mainly depends on the range you need, your body type, the type of journey, and the rental duration. If needed, we can help you choose the mobility scooter best suited to your situation.
Do you have an additional question? Contact us and we will help you choose the most suitable solution.
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